Frequently Asked Questions

Do I need a computer to use telehealth?

No – you just need a phone.   With a password, you can phone in to any of our individual and group sessions.  Video capacity will enable you to join by a video app, but that isn’t required at all.

How do I know if my phone, tablet,  or computer can handle video?

To test your video, click here:

I’d rather not show everyone my room – how can I change the background?

For instructions, click here:

How do get an appointment?

We have open access.  This means that you can call anytime we’re open and we will typically connect you to a counselor right away or on the same day.  Call 845-267-2172, x205. 

What are your operating hours?

Monday-Friday 9am to 5pm, PLUS evening groups Monday, Tuesday, and Friday.

I’m under a lot of stress right now.  Can I speak to someone at MHA Rockland outside of business hours?

Yes!  We’re running a COVID-19 Warmline, 7 days a week, from 7am to 7 pm.  Call 845-589-0671