What is a Client and Family advocate?
A client and family advocate establishes foundation relationships to better assist clients and families in need of mental health services. The advocate will establish these relationships by listening to the clients’ concerns in order to determine the most appropriate programs for them.
What will the Client and Family Advocate do for me?
The Client and Family Advocate assists in navigating and connecting various mental health services offered in order for the individual to become self-sufficient and improve their quality of life based on their own preferences and personal goals. Functions of the Client and Family Advocate include but are not limited to;
* Connect the client and/or their family to existing community resources.
* Follow up with the client to ensure a positive connection was made.
* Respond to concerns raised by the client regarding the services provided.
* Show respect for the importance of the client and family’s cultural values.
Where can I speak to the Client and Family Advocate?
The Client and Family Advocate office is located at MHA. The Client and Family Advocate is focused on you so we are willing to best accommodate your needs and are flexible to meet at a place of your preference. You are welcome to simply call MHA to speak with a Client and Family Advocate over the phone if this better suits your needs.
Mental Health Association of Rockland County
140 Route 303
Valley Cottage, NY 10989
845-267-2172 x 296